Cocoon membership package
Silk and Cashmere's brand new reward and priority world is great to make you find it!
You can buy the cocoon membership to the first year to £ 850 and take advantage of all privileges.
1. Free shipping: Free shipping for your online, mobile and stores orders
2. Rate More Points: More than 1.5 times Capra points to your shopping from your purchases
3. SPECIAL DISCOUNTS: On your birthday only the right to you special discount
4. Priority in Customer Service
5. Early access to discounts and campaigns
Please care for your products in line with instructions.
All of our products include labels containing washing and maintenance instructions.
All of our products must be hand washed using our special wash except for those which are recommended for dry cleaning.
REAL CASHMERE PILLS
Cashmere that doesn't pill is not natural.
As cashmere is a living, natural fiber, with time the longer cashmere fibers may pill, forming small fuzzy balls on the surface of your garment. Your garment is not subject to chemical processes of any kind so slight pilling is completely natural, expected and healthy in the first few months of use. With time, the unwanted fuzz will shed.
To speed up the process, lightly brush your garment with our cashmere comb or fabric shaving machine.
PRODUCTS THAT LAST A LIFETIME
At Silk and Cashmere, each product is meticulously designed and produced with the intention that you will use them for many years to come.
When used with care, these delicate products and fibers will stand the test of time.
Our products do not contain any chemical, synthetic or plastic materials.
Warranty: Up to 2 years after the product is received from us, renovations are charged in the products that have passed 2 years.
DELIVERY: Your products are except for force majeure the same day to 14:00. Istanbul is free of charge to 16:00 on the same day delivery option on your orders over 001500. Shipping is within 1-2 days, according to the region you are after delivery.
Returns: If you don't like the product you have received from SilkandCashmere.com you can return it for free within 14 days. Visit our return page for detailed information.
EXCHANGE: The exchange of products can be sent back to our stores, whether to send back to our return address. In color changes, prices may vary in different colors of the same product. In addition, during the special campaign periods, the prices in our physical stores in our virtual store may be different. Note: If the change is made of physical stores, the prices in our stores where the change is made.
Cashmir's magical journey
Cashmere is obtained by the cashmere goats living in the domestic Mongolia and the Latin name Capra Hircus. Capra Hircus goat is the owner of the magical journey from the unbound geography of inner Mongolia, extending our skin.
Narin up to your skin: silk
We are taking care to find and choose the best tissues from the first day we are installed. Our collection of time-bond designs with Silk and Cashmere silk continue with the same passion since 1992.